Self-Storage Blog

Managing Vagrancy in Self-Storage

I’d like to discuss a challenging topic: managing vagrancy in self-storage facilities. This is not [...]

Using AI for Your Manager Interviews…Not Always the Best Idea

We recently came across an article on Yahoo.com that spoke to using AI for your [...]

Tips for Preparing a Vehicle for Storage

Carol Mixon and Jenny Rodrigues of Ohana Self Storage in Honolulu discuss preparing a vehicle [...]

In-Person Customer Service for Self-Storage

When discussing in-person customer service, the focus should be on key areas for improvement: Improving [...]

Improving Your Sales Message in Self-Storage

Practice, Practice, Practice those Sales Skills! We’re going to discuss a variety of topics to [...]

Lithium Batteries in Storage Spaces

The first time I heard about how dangerous lithium batteries can be was on a [...]

Items in Auction Unit Could Belong to Another Creditor with a Perfected Security Interest!

“A perfected security interest is a security interest that has been publicly registered or otherwise [...]

Making More Money with Your Online Self-Storage Auctions

Online self-storage auctions have become the industry standard, transforming the way self-storage operators process their [...]

Dealing With Demanding Customers

Who’s Pulling Your Strings? Over the years, I’ve had a variety of managers—many different types, [...]

Falling Occupancy – What Can You Do?

We need to discuss the current state of the self-storage industry in relation to falling [...]

Understanding Self-Storage Manager Compensation

Experience Matters! When considering a job in self-storage and contemplating today’s self-storage manager compensation rates, [...]

Six Critical Telephone Sales Skills

Throughout the five steps of SkilCheck’s Telephone Sales Evaluations, GREETING, INQUIRY, COUNSELING, INVITATION, AND CLOSING, [...]

SkilCheck’s Free Self-Storage Manager Training

While I was at a recent Self-Storage Association conference, I received several comments about our [...]

The Importance of Working on Your Sales Skills in a Difficult Storage Market

Great Sales Skills Help Every Aspect of Store Operations Improving sales skills is essential for [...]

Self-Storage Late Fees…to Waive or Not to Waive

There Are Different Types of Self-Storage Fees In self-storage, there are various types of fees [...]

Mystery Shops Graded by People…Not AI

First and foremost, SkilCheck has in-house evaluators—real people who have listened to, graded, and given [...]

RV Storage Mystery Shops are Vital in this Industry

The folks at Toy Storage Nation are experts in the RV/Boat storage sector and are [...]

The Jenkins Organization Takes Their SkilChecks to the Next Level

While chatting with Jeremy Rollwitz, the Regional Manager at The Jenkins Organization, we discovered that [...]

Advancing Your Position in Self-Storage

I understand that advancing your position in self-storage can be challenging, and it often depends [...]

Explore Amazon’s Services at Your Self-Storage Property

I want to drive more traffic to your store by leveraging Amazon’s services at your [...]

Managing Vagrancy in Self-Storage

Managing Vagrancy in Self Storage

I’d like to discuss a challenging topic: managing vagrancy in self-storage facilities. This is not an easy subject, but I believe it’s essential for our industry to address and manage it with awareness of the potential consequences. When examining vagrancy and homelessness in America, it’s crucial to consider where these individuals tend to relocate. Statistically, […]

Using AI for Your Manager Interviews…Not Always the Best Idea

using AI for your manager interviews

We recently came across an article on Yahoo.com that spoke to using AI for your manager interviews titled “An Aggravating New Barrier is Making it Harder Than Ever to Land a Job.” The article highlights how many job candidates are frustrated with AI-driven interviews, which are discouraging them from pursuing potential positions. I want to […]

Tips for Preparing a Vehicle for Storage

preparing a vehicle for storage

Carol Mixon and Jenny Rodrigues of Ohana Self Storage in Honolulu discuss preparing a vehicle for storage Some people need to park their cars or vehicles away from their homes due to the situation they find themselves in. When preparing a vehicle for storage, there are some best practices that every storage manager should share […]

In-Person Customer Service for Self-Storage

in-person customer service for self-storage

When discussing in-person customer service, the focus should be on key areas for improvement: Improving in a Competitive Market I love to sell, which is a positive thing. Currently, we’re facing a very competitive market in self-storage. Supply is abundant, but we lack customer demand. On top of that, the economy is a bit tough […]

Improving Your Sales Message in Self-Storage

improving your sales message in self-storage

Practice, Practice, Practice those Sales Skills! We’re going to discuss a variety of topics to help you become better at what you do. Improvement comes from continuous practice, and one of the first things to remember is that you are the only person who can change yourself. While others can influence and assist you in […]

Lithium Batteries in Storage Spaces

lithium batteries in storage spaces

The first time I heard about how dangerous lithium batteries can be was on a plane. The airline mentioned that you can’t store lithium batteries, especially underneath the plane, because they could overheat and explode, causing a fire. That doesn’t sound good for a flight! The airline industry realized there were issues with lithium batteries […]

Items in Auction Unit Could Belong to Another Creditor with a Perfected Security Interest!

perfected security interest

“A perfected security interest is a security interest that has been publicly registered or otherwise established in a way that gives the creditor priority over other creditors who may also have an interest in the same collateral. This means that the creditor with the perfected security interest has the right to take possession of the collateral […]

Making More Money with Your Online Self-Storage Auctions

Making More Money with Your Online Self-Storage Auctions

Online self-storage auctions have become the industry standard, transforming the way self-storage operators process their liens in a timely and effective manner. Making more money with your online self-storage auctions is as simple as implementing these 3 tips into your next online auction. Tip Number 1:  Ensure That Your Lighting and Camera Quality are Excellent […]

Dealing With Demanding Customers

dealing with demanding customers

Who’s Pulling Your Strings? Over the years, I’ve had a variety of managers—many different types, each with their own approach to dealing with demanding customers. Customer demands drove some, while others had assistants who were more assertive than they were, which led to frustration over choices like color schemes. Vendors also played a role; for […]

Falling Occupancy – What Can You Do?

falling occupancy

We need to discuss the current state of the self-storage industry in relation to falling occupancy numbers. We are experiencing a decline in occupancy rates, which has been somewhat challenging. Although we initially recovered from COVID-19 quite well, the economy is now not performing as strongly. So, what can we do about it? I want […]