Self-Storage Blog

Help Your Bottom Line with Mystery Shopping

Your First Step Towards a Better Bottom Line Let’s discuss mystery shopping as your first [...]

Make the Self-Storage Customer Feel Welcome

Get Your Greeting in Tip-Top Shape! SkilCheck has evaluated thousands of in-person mystery shops over [...]

Apartment Mystery Shopping:  From a Mystery Shopper’s Perspective

What is the First Thing You Notice When You Arrive to do Your Evaluation? When [...]

Stop Waiving Your Late Fees!

Those Late Fees Are There for a Reason Sometimes managers can be their own worst [...]

Apartment Manager Training

A Step-by-Step Guide to Sales Training What is the most important sales feature of your [...]

Your First Telephone Mystery Shop with Us is Free!

We Want You to See Our Service in Action At SkilCheck, we realized that offering [...]

Managing Vagrancy in Self-Storage

I’d like to discuss a challenging topic: managing vagrancy in self-storage facilities. This is not [...]

Using AI for Your Manager Interviews…Not Always the Best Idea

We recently came across an article on Yahoo.com that spoke to using AI for your [...]

Tips for Preparing a Vehicle for Storage

Carol Mixon and Jenny Rodrigues of Ohana Self Storage in Honolulu discuss preparing a vehicle [...]

In-Person Customer Service for Self-Storage

When discussing in-person customer service, the focus should be on key areas for improvement: Improving [...]