I have known Carol for over 3 decades now and I always use SkilCheck Services to telephone shop my self-storage managers. With her experience and training skills, most of my site managers and relief managers score 80-100%; and since she knows my company, Mini-Management Services, places self-storage site managers, area, DM, and regional managers nationwide, […]
The Importance of Follow-Up Sales Training The monthly evaluation of self-storage managers’ sales skills was recommended to our company, National Self Storage, by an employee training expert, Donald Michalak. He was hired as an outside consultant to evaluate our 10-day training program and offered several ways to improve our training effectiveness. The major issue Michalak focused on […]
Times are getting tough among self-storage businesses in America right now! We have noticed that standard rates have dropped as well as occupancy. So, how do we effectively manage self-storage assets during an economic downturn? The best storage operators weather recession fatigue more easily, but why is that? It is because they assess the rates […]