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We Believe That in the Self-storage Industry, Facilities Don’t Compete…
Great Managers Do!
It’s time to give your self-storage managers the tools to grow their potential and your profits by utilizing SkilCheck’s mystery shopping program or our professional consulting service. When it comes to self-storage businesses, many believe that they compete with their surrounding competition. But, this is not completely true! Through our programs and research, we’ve found that the goal is to make the property management as sound and well-orchestrated as possible, so that your managers can close every sale. So, take the leap and try our telephone mystery shopping program for free if you’ve never used SkilCheck before. And, you’ll see what a great partner we can be for your store!
Learn MoreStorage managers are the backbone of our industry, and are entrusted with the vital task of not just safeguarding belongings, but nurturing relationships and fostering trust. So, embrace each day as an opportunity to empower yourself and your team, turning challenges into triumphs and setbacks into lessons learned.
Carol A. Mixon
Self Storage Expert | President
Storage Managers
Make All the Difference
Through our time-tested training program, we’ve achieved high success rates in hundreds of self-storage facilities and have helped thousands of self-storage managers succeed in a positive learning environment. So, if you are searching for ways to help your self-storage property succeed and become more profitable, see what SkilCheck can do for you:
Mystery Shopping
We offer state-of-the-art training with our telephone mystery shops that include ongoing manager training, instant feedback, and a variety of shopping scenarios that give your employees a competitive edge! Don’t miss out on great monthly training and keep up with that awesome maintenance of behavior by utilizing SkilCheck’s telephone sales evaluation program. Our in-person mystery shops are also audio-recorded and can be scheduled at any time of the year!
Self-Storage Audits
Self-storage is a very specialized form of auditing with its own indigenous problems of embezzlement opportunities! Our self-storage auditing services are in-depth and specific to the self-storage industry. Whether you are looking for a due diligence audit for a possible purchase or a theft audit to document embezzlement, SkilCheck’s owner, Carol Mixon has the years of experience you need to get these done right!
Live Training
Sometimes the pieces are all there, you just need alittle nudge in the right direction. That’s where we come in via phone or in-person consulting and training to discuss avenues that may best suit your needs. At the end of the day, your Self-Storage business is just that: a business. We always focus on the bottom line and ensure we set you up for success.
Response Time Evaluations
Whether you are a new self-storage owner or a seasoned veteran, our e-mail mystery shops are vital to find out how quickly your staff is handling your store’s web inquiries.
The “Why and How” of Self-Storage Experts?
At SkilCheck, we are HUGE advocates for having PEOPLE in the self-storage office to help customers and assist with watching over people’s goods. Our telephone mystery shopping program SPECIALIZES in self-storage while our competitors shop retail, hospitality, dining and more…we don’t! We are self-storage experts and want to help you train your staff to be the best they can be and help your storage facility be profitable.
Learn MoreOur Partners
We’re proud to be a part of and support these great associations
Your Storage Experts
with you in mind
Self-Storage Industry Insights
The Cost of Missed Sales Calls
So, What if We Miss a Few Sales Calls?One of the most critical aspects of [...]
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Free Telephone Mystery Shop from SkilCheck
We know you’ll love our service, so we want you to try it for free! [...]
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Customer Objections to Self-Storage
Objections are opportunities to make a sale. I’ve trained numerous people who often worry about [...]
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Time to Elevate Your Storage Facility
Self-Storage facilities are easy to understand but difficult to master. Let us help you today with Excellent Training, Professional Consulting or Management of your facility. Our mission is to help your facility excel the way it’s supposed to.