Mystery Shopping Experts Since 1984!!
Our Prices are never a mystery!
Telephone Mystery Shop Cost: $60 Per Employee
In-Person Mystery Shop Cost: $95 Per Employee
WEST COAST SELF-STORAGE MANAGEMENT
Over 40 years of developing, owning, managing and improving self-storage properties in the western U.S., our self-storage management experience will help you continue to grow your profits and improve your bottom line.
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"Self-Storage Auditing for Fraud"
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SELF-STORAGE AUDITING
Self-storage is a very specialized form of auditing with its own indigenous problems of embezzlement opportunities! Our auditing services are in-depth and specific to the self-storage industry.
PERSONNEL SUPPORT
Your employees are your competitive advantage! Our personnel support services include hiring, operations manuals, lien sale manuals, webinars and more.
SELF-STORAGE TRAINING PRODUCTS
We offer the self-storage industry great training products including manuals, webinars, telephone sales checklists and so much more! Find what you need for your site on our products page!
SELF-STORAGE TRAINING
We offer state-of-the art training with our telephone evaluations with video coaching, webinars and seminars, giving your managers & employees a competitive edge!
SEMINARS & TRADESHOWS
Carol Mixon-Krendl regularly speaks at self-storage seminars & tradeshows covering topics such as the importance of auditing, providing an exceptional customer experience, understanding lien sales and more!
self-storage MANAGEMENT
Whether you are new to self-storage or a seasoned veteran, our West Coast Self-Storage Management packages can help you increase your bottom line.
Over 35 Years Experience
Thousands of Managers Trained
Over 100 Articles Written
We believe that in the self-storage industry,
facilities don't compete...
great managers do !
Give your managers the tools to grow their potential and your profits!
✔ Experienced West Coast Self-Storage Management |
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✔ Grow Your Profits |
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✔ Create an Atmosphere of Deterrence |
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✔ Enhance Employee Performance |
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✔ Maintenance of Behavior |
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✔ Employee & Store Compliance |
Our President, Carol Mixon, has been a leading trainer and auditor in the self-storage industry for over 30 years. With experience in both self-storage management and ownership, she has the ability to get your managers at the top of their customer service game!
