I’d like to discuss a challenging topic: managing vagrancy in self-storage facilities. This is not an easy subject, but I believe it’s essential for our industry to address and manage it with awareness of the potential consequences. When examining vagrancy and homelessness in America, it’s crucial to consider where these individuals tend to relocate. Statistically, […]
We recently came across an article on Yahoo.com that spoke to using AI for your manager interviews titled “An Aggravating New Barrier is Making it Harder Than Ever to Land a Job.” The article highlights how many job candidates are frustrated with AI-driven interviews, which are discouraging them from pursuing potential positions. I want to […]
Carol Mixon and Jenny Rodrigues of Ohana Self Storage in Honolulu discuss preparing a vehicle for storage Some people need to park their cars or vehicles away from their homes due to the situation they find themselves in. When preparing a vehicle for storage, there are some best practices that every storage manager should share […]
When discussing in-person customer service, the focus should be on key areas for improvement: Improving in a Competitive Market I love to sell, which is a positive thing. Currently, we’re facing a very competitive market in self-storage. Supply is abundant, but we lack customer demand. On top of that, the economy is a bit tough […]
Practice, Practice, Practice those Sales Skills! We’re going to discuss a variety of topics to help you become better at what you do. Improvement comes from continuous practice, and one of the first things to remember is that you are the only person who can change yourself. While others can influence and assist you in […]
The first time I heard about how dangerous lithium batteries can be was on a plane. The airline mentioned that you can’t store lithium batteries, especially underneath the plane, because they could overheat and explode, causing a fire. That doesn’t sound good for a flight! The airline industry realized there were issues with lithium batteries […]
“A perfected security interest is a security interest that has been publicly registered or otherwise established in a way that gives the creditor priority over other creditors who may also have an interest in the same collateral. This means that the creditor with the perfected security interest has the right to take possession of the collateral […]
Online self-storage auctions have become the industry standard, transforming the way self-storage operators process their liens in a timely and effective manner. Making more money with your online self-storage auctions is as simple as implementing these 3 tips into your next online auction. Tip Number 1: Ensure That Your Lighting and Camera Quality are Excellent […]
Who’s Pulling Your Strings? Over the years, I’ve had a variety of managers—many different types, each with their own approach to dealing with demanding customers. Customer demands drove some, while others had assistants who were more assertive than they were, which led to frustration over choices like color schemes. Vendors also played a role; for […]
We need to discuss the current state of the self-storage industry in relation to falling occupancy numbers. We are experiencing a decline in occupancy rates, which has been somewhat challenging. Although we initially recovered from COVID-19 quite well, the economy is now not performing as strongly. So, what can we do about it? I want […]
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