YouTube VideosCategory Archives: Management
Apartment Mystery Shopping: From a Mystery Shopper’s Perspective
What is the First Thing You Notice When You Arrive to do Your Evaluation? When [...]
Oct
Stop Waiving Your Late Fees!
Those Late Fees Are There for a Reason Sometimes managers can be their own worst [...]
Oct
Apartment Manager Training
A Step-by-Step Guide to Sales Training What is the most important sales feature of your [...]
Sep
Your First Telephone Mystery Shop with Us is Free!
We Want You to See Our Service in Action At SkilCheck, we realized that offering [...]
Jul
Managing Vagrancy in Self-Storage
I’d like to discuss a challenging topic: managing vagrancy in self-storage facilities. This is not [...]
Jun
Using AI for Your Manager Interviews…Not Always the Best Idea
We recently came across an article on Yahoo.com that spoke to using AI for your [...]
Jun
Tips for Preparing a Vehicle for Storage
Carol Mixon and Jenny Rodrigues of Ohana Self Storage in Honolulu discuss preparing a vehicle [...]
May
In-Person Customer Service for Self-Storage
When discussing in-person customer service, the focus should be on key areas for improvement: Improving [...]
May
Improving Your Sales Message in Self-Storage
Practice, Practice, Practice those Sales Skills! We’re going to discuss a variety of topics to [...]
May
Lithium Batteries in Storage Spaces
The first time I heard about how dangerous lithium batteries can be was on a [...]
May