YouTube VideosSelf-Storage MYSTERY SHOPPING & CONSULTING
Our expert team offers everything from self-storage telephone or in-person mystery shops to self-storage operations consultations and complete facility evaluations. Reach out today to learn more!
IN-PERSON MYSTERY SHOPS
Our in-person mystery shopping services have been enhancing the self-storage industry for years. With each evaluation, you receive a detailed report from the mystery shopper, accompanied by multiple pictures from their visit and an audio recording of the conversation between your staff and the shopper while on site. This service is one of our most sought-after training tools!
TELEPHONE Mystery Shopping
We provide cutting-edge training through our self-storage telephone mystery shops, including live, monthly training & coaching, educational webinars, and powerful reporting to help you track metrics. These resources give your managers and employees a competitive edge! Don’t miss out on our excellent monthly training sessions, and ensure consistent behavior maintenance by utilizing SkilCheck’s telephone mystery shopping program.
Self-Storage Audits
Self-storage auditing is a specialized field that presents unique challenges, particularly regarding opportunities for embezzlement. Our self-storage auditing services are thorough and tailored specifically to this unique industry. Whether you need a due diligence audit for a potential purchase or a theft audit to investigate embezzlement, you can rely on SkilCheck’s owner, Carol Mixon, whose extensive experience ensures that these audits are conducted properly.
FREE SELF-STORAGE MANAGER TRAINING
Training your self-storage manager goes beyond just a mystery shop score. We invite your managers to join us monthly for an hour-long training session, where they can listen to and learn from various self-storage phone shops, as well as their peers from across the country. This training is included with every telephone mystery shop.
Time to Elevate Your Storage Facility
Self-Storage facilities are easy to understand but difficult to master. Let us help you today with Excellent Training, Professional Consulting or Management of your facility. Our mission is to help your facility excel the way it’s supposed to.