YouTube VideosCategory Archives: Operations
How Haviland Storage Services Utilizes SkilCheck’s Self-Storage Mystery Shopping
We sat down with Sue Haviland, owner of Haviland Storage Services, to ask her how [...]
Never Skip Performing Due Diligence Self-Storage Audits
Carol Mixon has been working with Wentworth Properties for several years, assisting with due diligence [...]
Feb
Why are Self-Storage Operational Audits Necessary?
Why an Operational Audit? Rather than a financial or theft audit, self-storage operational audits aim [...]
Jan
Telephone Mystery Shoppers – How They Make Our Training Program Successful
The Variety of Telephone Mystery Shoppers is Key SkilCheck Services is one of the first [...]
Jan
Debunking the High Occupancy Myth
It’s Not Always About Occupancy Every time I’m called in to assist a store that [...]
Jan
Why Professional, SkilCheck Evaluators Make the Difference
Why Even Evaluate? Before there was a SkilCheck, and before we had the need for [...]
Jan
The Cost of Missed Sales Calls
So, What if We Miss a Few Sales Calls? One of the most critical aspects [...]
Jan
Free Telephone Mystery Shop from SkilCheck
We know you’ll love our service, so we want you to try it for free! [...]
Jan
Customer Objections to Self-Storage
Objections are opportunities to make a sale. I’ve trained numerous people who often worry about [...]
Jan
Bonuses for Self-Storage Managers
Let’s Discuss Bonus Structures for the Self-Storage Industry That Actually Work! Over the years, I [...]
Jan