Self-Storage Management Package Options
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Gold
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Silver
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Bronze
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Day to Day Management of All Operations
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| Employee Issues | Needs |
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| Maintenance Approvals | Purchase Approvals |
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| Staff Scheduling |
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| Refunds | ProRates | Credits |
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| Operations Manual Provided at Every Location |
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Facility Audits
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| Monthly In-Person Facility Walk-Thru | Inspection | Evaluation |
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| Quarterly In-Person Facility Walk-Thru | Inspection | Evaluation |
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| Quarterly Remote Facility Digital Audit |
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Telephone Sales Training
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| Monthly Telephone Mystery Shops |
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| Maintenance of Behavior Dashboard Reporting |
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| Instant Video Training | Feedback |
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| 24-Hour Access to Entire SkilCheck Video Training Library |
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Auctions & Motor Vehicle Services
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| Auction Inventory |
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| Online Auctions |
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| Lien Law Expertise | Manuals |
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Customer Service Hotline
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| After Hours Emergencies |
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| After Hours Customer Complaints | Needs |
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| 24-Hour Customer Service Hotline |
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Personnel Support
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| Job Posts |
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| Preliminary Interviews |
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| Final Interview |
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| Background Checks |
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| Hiring | Firing |
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Operational Training
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| Monthly In-House | Remote Manager Training |
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| Quarterly In-House Manager Training |
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| Operations & Procedures Training |
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| Quarterly Operational Employee Reviews |
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