Category Archives: Self-Storage

Hiring for Self-Storage and Building a Sales Team

Hiring the Right Team for Your Self-Storage Facility I find the self-storage industry fascinating, mainly [...]

Handling Customer Problems

Customers are Not Always Right! Employee morale can suffer significantly if your problematic self-storage customers [...]

Improving Our Customer Service…Can We? Yes, ALWAYS!

Let’s chat about improving customer service Well, this last week was a traveling adventure for [...]

Why Follow-Up Matters in Self-Storage Sales

When it comes to self-storage sales, following up helps to build and maintain relationships with [...]

Advice for Interviewing Self-Storage Managers

I have known Carol for over 3 decades now and I always use SkilCheck Services [...]

Why Self-Storage Mystery Shopping Works So Well!

The Importance of self-storage mystery shopping Before self-storage mystery shopping became popular in the industry, [...]

Maximizing Profits In A Difficult Storage Market!

Times are getting tough among self-storage businesses in America right now! Maximizing profits is getting [...]