YouTube VideosCategory Archives: Self-Storage
Explore Amazon’s Services at Your Self-Storage Property
I want to drive more traffic to your store by leveraging Amazon’s services at your [...]
Feb
Listening to Your Customers is the Key to Great Customer Service
Do You Have a Lazy Ear? When it comes to selling and having great customer [...]
Feb
Handling a Tenant Change of Address
You Must Handle a Tenant’s Change of Address Correctly In self-storage, in order to handle [...]
Feb
Mystery Shopping Works Well with StorQuest’s Awesome Company Culture
Gary Sugarman, Chief Operating Officer at The William Warren Group / StorQuest, explains how SkilCheck’s [...]
How Haviland Storage Services Utilizes SkilCheck’s Self-Storage Mystery Shopping
We sat down with Sue Haviland, owner of Haviland Storage Services, to ask her how [...]
Never Skip Performing Due Diligence Self-Storage Audits
Carol Mixon has been working with Wentworth Properties for several years, assisting with due diligence [...]
Feb
Why are Self-Storage Operational Audits Necessary?
Why an Operational Audit? Rather than a financial or theft audit, self-storage operational audits aim [...]
Jan
Telephone Mystery Shoppers – How They Make Our Training Program Successful
The Variety of Telephone Mystery Shoppers is Key SkilCheck Services is one of the first [...]
Jan
Debunking the High Occupancy Myth
It’s Not Always About Occupancy Every time I’m called in to assist a store that [...]
Jan
Why Professional, SkilCheck Evaluators Make the Difference
Why Even Evaluate? Before there was a SkilCheck, and before we had the need for [...]
Jan