Category Archives: Self-Storage

Mystery Shopping Works Well with StorQuest’s Awesome Company Culture

Gary Sugarman, Chief Operating Officer at The William Warren Group / StorQuest, explains how SkilCheck’s [...]

How Haviland Storage Services Utilizes SkilCheck’s Self-Storage Mystery Shopping

We sat down with Sue Haviland, owner of Haviland Storage Services, to ask her how [...]

Never Skip Performing Due Diligence Self-Storage Audits

Carol Mixon has been working with Wentworth Properties for several years, assisting with due diligence [...]

Why are Self-Storage Operational Audits Necessary?

Why an Operational Audit? Rather than a financial or theft audit, self-storage operational audits aim [...]

Telephone Mystery Shoppers – How They Make Our Training Program Successful

The Variety of Telephone Mystery Shoppers is Key SkilCheck Services is one of the first [...]

Debunking the High Occupancy Myth

It’s Not Always About Occupancy Every time I’m called in to assist a store that [...]

Why Professional, SkilCheck Evaluators Make the Difference

Why Even Evaluate? Before there was a SkilCheck, and before we had the need for [...]

The Cost of Missed Sales Calls

So, What if We Miss a Few Sales Calls? One of the most critical aspects [...]

Free Telephone Mystery Shop from SkilCheck

We know you’ll love our service, so we want you to try it for free! [...]

Customer Objections to Self-Storage

Objections are opportunities to make a sale. I’ve trained numerous people who often worry about [...]