Self-Storage Blog

Advancing Your Position in Self-Storage

I understand that advancing your position in self-storage can be challenging, and it often depends [...]

Explore Amazon’s Services at Your Self-Storage Property

I want to drive more traffic to your store by leveraging Amazon’s services at your [...]

Listening to Your Customers is the Key to Great Customer Service

Do You Have a Lazy Ear? When it comes to selling and having great customer [...]

Handling a Tenant Change of Address

You Must Handle a Tenant’s Change of Address Correctly In self-storage, in order to handle [...]

Mystery Shopping Works Well with StorQuest’s Awesome Company Culture

Gary Sugarman, Chief Operating Officer at The William Warren Group / StorQuest, explains how SkilCheck’s [...]

How Haviland Storage Services Utilizes SkilCheck’s Self-Storage Mystery Shopping

We sat down with Sue Haviland, owner of Haviland Storage Services, to ask her how [...]

Never Skip Performing Due Diligence Self-Storage Audits

Carol Mixon has been working with Wentworth Properties for several years, assisting with due diligence [...]

Why are Self-Storage Operational Audits Necessary?

Why an Operational Audit? Rather than a financial or theft audit, self-storage operational audits aim [...]

Telephone Mystery Shoppers – How They Make Our Training Program Successful

The Variety of Telephone Mystery Shoppers is Key SkilCheck Services is one of the first [...]

Debunking the High Occupancy Myth

It’s Not Always About Occupancy Every time I’m called in to assist a store that [...]