Self-Storage Blog

Dealing With Demanding Customers

Who’s Pulling Your Strings? Over the years, I’ve had a variety of managers—many different types, [...]

Falling Occupancy – What Can You Do?

We need to discuss the current state of the self-storage industry in relation to falling [...]

Understanding Self-Storage Manager Compensation

Experience Matters! When considering a job in self-storage and contemplating today’s self-storage manager compensation rates, [...]

Six Critical Telephone Sales Skills

Throughout the five steps of SkilCheck’s Telephone Sales Evaluations, GREETING, INQUIRY, COUNSELING, INVITATION, AND CLOSING, [...]

SkilCheck’s Free Self-Storage Manager Training

While I was at a recent Self-Storage Association conference, I received several comments about our [...]

The Importance of Working on Your Sales Skills in a Difficult Storage Market

Great Sales Skills Help Every Aspect of Store Operations Improving sales skills is essential for [...]

Self-Storage Late Fees…to Waive or Not to Waive

There Are Different Types of Self-Storage Fees In self-storage, there are various types of fees [...]

Mystery Shops Graded by People…Not AI

First and foremost, SkilCheck has in-house evaluators—real people who have listened to, graded, and given [...]

RV Storage Mystery Shops are Vital in this Industry

The folks at Toy Storage Nation are experts in the RV/Boat storage sector and are [...]

The Jenkins Organization Takes Their SkilChecks to the Next Level

While chatting with Jeremy Rollwitz, the Regional Manager at The Jenkins Organization, we discovered that [...]