SkilCheck Services - Self Storage Customer Service Training Experts
Telephone Mystery Shopping - SkilCheck Services

SkilCheck Services
Telephone Mystery Shopping

Telephone Mystery Shopping

In Person Mystery Shopping

In Person Mystery Shopping
Self Storage Business Business Forms

Self Storage Products
Self Storage Webinars

Self Storage Webinars
Competition Mystery Shopping

Competition Mystery Shopping
Self Storage Move Out Surveys

Customer Satisfaction Surveys
Self Storage Property Auditing

Self Storage Property Audits
Self Storage Job Postings

Self Storage Jobs
Carol Krendl

About Us

Self Storage Training Webinars

The Self Storage industry's own Carol Krendl walks you through self storage training topics with her popular self storage webinars to help you with any self storage training process. View SkilCheck's upcoming webinars below!

Effectively Selling Ancillary Products

April 15th - 10AM (Pacific Time)
(1 Hour)
There are special sales techniques that will help any self storage manager effectively sell their store's ancillary products! Spend some time with Carol Krendl and let her teach you the best ways to move those products!

All registrants receive a recorded version of this webinar after the live session ends


Webinar Cost: $29.00

Self Storage Emergency Preparedness

April 17thth - 1 PM (Pacific Time)
(1 Hour)
Is your self storage facility ready for a natural disaster, facility break in, local emergency, or other potential problem?

Join us as we discuss:
  • Storms/Crimes
  • Preventative Measures
  • Best Web Sites for Help
  • Training Your Employees
  • Promoting Your Facility to Help after a Disaster
  • And More...

All registrants receive a recorded version of this webinar after the live session ends


Webinar Cost: $39

Increasing Ancillary Income

April 29th - 10AM (Pacific Time)
(1 Hour)
Do you feel like your facility is losing out on the ancillary business? Do you feel it's not profitable enough for you? Carol has spent many years getting stores set up with the proper ancillary products for their area and is here to guide you through what you need to be successful!

All registrants receive a recorded version of this webinar after the live session ends


Webinar Cost: $39.00

Time Management

Download Now
(1 Hour)
This manager driven webinar will help you increase your productivity by helping you wrap your mind around successful time management techniques. Each storage facility runs differently, but there are time proven ways to help you make your day less stressful while still being productive!


Webinar Cost: $39.00

The Self Storage Rental Agreement

Download Now
(1 Hour)
Is your rental agreement up to date and ready? Do you have any doubts as to the legitimacy of your contract? Over half of the self storage facilities that Carol Krendl consults for have (or used to have!) outdated contracts that don't protect the customer OR owner. Join us for this webinar that will help you get your agreements in order!


Webinar Cost: $39.00

Best Hiring Practices for Self Storage

Download Now
(1 Hour)
Learn the best hiring practices for all facets of the self storage industry. This supervisory level webinar is geared towards those in your organization who deal with any aspect of hiring great managers for your facilities.

We'll discuss:
  • Background Checks
  • Checklists to Follow
  • Drug Testing
  • Personality Testing
  • Compensation
  • Misc. Testing
  • Establishing a Pipelin
  • And Much More!


Webinar Cost: $39.00

California Auction Procedures

Download Now!
(1 Hour)
This webinar is geared towards the California self storage manager/owner/operator to help them get through the California self storage auction process. So many details are involved in getting the California lien taken care of...don't miss out on this great lesson.Carol Krendl will walk you through all you need to know about getting these auctions done correctly and legally!
California Auction Procedures

 Webinar Cost: $39

Successful Sales Strategies

Download Now!
(40 minutes)
  • Learn five important sales strategies to making a sale
  • Discover how to make your sales call more personal
  • Find new ways to offer enticing specials that will get the caller to rent a space without giving too much away
  • Hear how to influence the customer to rent from you and not your competitor
  • Make closing the sale a priority!
  • Learn how to call the customer to action
Successful Sales Strategies

 Webinar Cost: $39

Soldiers Civil Relief Act

Download Now!
(25 minutes)
This webinar is designed to clearly explain how the SCRA applies to the self storage business. Learn what you can and cannot do when it comes to service members' self storage goods and how we can legally sell them.
  • Learn when the SCRA applies to self storage
  • Determine how to use a Voluntary Waiver of Right when completing the storage contract with servicemembers
  • Become aware of several ways to locate servicemembers
  • Determine who is covered by the SCRA
Soldiers Civil Relief Act Webinar

 Webinar Cost: $49